ClearScore Support

What is your query about?

Please select one of the following:

What issue are you having with sign-up?

Please select one of the following:

What problem are you having?

Please select one of the following:

Have you lived in the UK before?

Please select one of the following:

Have you already sent through the required documentation?

Please select one of the following:

What issue are you having with the security questions?

Please select one of the following:

Have you previously made an account with ClearScore?

Please select one of the following:

Is your full address showing on Royal Mail?

Please select one of the following:

Is your issue any of the following?

Please select one of the following:

What issue are you having with login?

Please select one of the following:

Have you checked your junk/spam email folders?

Please select one of the following:

Have you tried resetting your password?

Please select one of the following:

Have you tried logging in from a different device/browser?

Please select one of the following:

Have you previously made an account with ClearScore?

Please select one of the following:

What issue are you having?

Please select one of the following:

What is the issue with your electoral roll information?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which part of your credit report is incorrect?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

Which of the following is most accurate?

Please select one of the following:

What credit score query do you have?

Please select one of the following:

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

Please select one of the following:

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

Please select one of the following:

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

Please select one of the following:

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

Please select one of the following:

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

Please select one of the following:

What is the issue with your address?

Please select one of the following:

Have you tried changing this from the 'My Account' section of your ClearScore account?

Please select one of the following:

Is the address registered on your ClearScore account exactly the same format across all of your financial accounts and electoral roll?

Please select one of the following:

I don't recognise an address on my credit report

Please select one of the following:

Have you had any credit history at the missing address within the last 6 years?

Please select one of the following:

Have you tried changing this from the 'My Account' section of your ClearScore account?

Please select one of the following:

Have you contacted your lender or provider?

Please select one of the following:

What is your query related to?

Please select one of the following:

What would you like to do?

Please select one of the following:

Would you still like to continue using ClearScore?

Please select one of the following:

Have you tried changing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Please select one of the following:

Have you tried viewing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Please select one of the following:

Have you tried deleting your account from the 'My Account' section of your ClearScore account?

Please select one of the following:

Have you tried viewing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Please select one of the following:

Which documentation are you submitting?

Please select one of the following:

Proof of Identity

Please select one of the following:

Proof of Electoral Register

Please select one of the following:

Proof of name change

Please select one of the following:

Other

Please select one of the following:

Which area do you need help with?

Please select one of the following:

I don't recognise something on my report

Please select one of the following:

It's saying "There's already another account with my details"

Please select one of the following:

I've seen a ClearScore search on another credit report

Please select one of the following:

CIFAS/Protective registration information not recognised or needs changing

Please select one of the following:

Other

Please select one of the following:

Still need to get in touch?

No Yes

What is your query about?

Please select one of the following:

What issue are you having with sign-up?

What problem are you having?

Have you lived in the UK before?

Have you already sent through the required documentation?

What issue are you having with the security questions?

Have you previously made an account with ClearScore?

Is your full address showing on Royal Mail?

Is your issue any of the following?

What issue are you having with login?

Have you checked your junk/spam email folders?

Have you tried resetting your password?

Have you tried logging in from a different device/browser?

Have you previously made an account with ClearScore?

What issue are you having?

What is the issue with your electoral roll information?

Which of the following is most accurate?

Which of the following is most accurate?

Which part of your credit report is incorrect?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

Which of the following is most accurate?

What credit score query do you have?

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

The credit score you see won’t be accurate unless the information on your credit report is accurate. Is your information showing correctly? (i.e. financial accounts, address etc.)

What is the issue with your address?

Have you tried changing this from the 'My Account' section of your ClearScore account?

Is the address registered on your ClearScore account exactly the same format across all of your financial accounts and electoral roll?

I don't recognise an address on my credit report

Have you had any credit history at the missing address within the last 6 years?

Have you tried changing this from the 'My Account' section of your ClearScore account?

Have you contacted your lender or provider?

What is your query related to?

What would you like to do?

Would you still like to continue using ClearScore?

Have you tried changing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Have you tried viewing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Have you tried deleting your account from the 'My Account' section of your ClearScore account?

Have you tried viewing your 'Communication preferences' from the 'My Account' section of your ClearScore account?

Which documentation are you submitting?

Proof of Identity

Proof of Electoral Register

Proof of name change

Other

Which area do you need help with?

I don't recognise something on my report

It's saying "There's already another account with my details"

I've seen a ClearScore search on another credit report

CIFAS/Protective registration information not recognised or needs changing

Other

Still need to get in touch?

Please provide information about your query: